1. Overview
AltruNode Technologies Development and Consultant Services, LLC ("AltruNode," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information about you when you:
- Visit our websites, including altrunode.com and kobizeka.com
- Use our software products, SaaS applications, or APIs
- Engage our consulting or development services
- Submit inquiries, sign contracts, or communicate with us
- Make payments through our payment processors
By using our services, you agree to the practices described in this Policy. If you disagree, please discontinue use of our services and contact us for data deletion.
2. Data Controller
The data controller responsible for your personal information is:
AltruNode Technologies Development and Consultant Services, LLC
1111B S Governors Ave STE 34623
Dover, DE 19904, United States
Email: [email protected]
Phone: +1 (302) 244-7764
KobiZeka™ is a brand operated by AltruNode Technologies. All data collected through KobiZeka products and kobizeka.com is processed under this same Privacy Policy and by the same data controller.
3. Information We Collect
3.1 Information You Provide Directly
- Contact information: name, email address, phone number, company name
- Account credentials: username and encrypted password (for SaaS accounts)
- Project information: requirements, technical specifications, uploaded files, and communications shared during engagements
- Payment information: billing name, billing address (payment card details are never stored by us — see Section 6)
- Communications: emails, support tickets, and messages you send to us
- Contract data: signed agreements, invoices, and service records
3.2 Information Collected Automatically
- Log data: IP address, browser type, operating system, pages visited, timestamps
- Usage data: features accessed, session duration, error logs, API call metadata
- Device information: device type, screen resolution, language settings
- Cookies and similar technologies: see Section 7
3.3 Information from Third Parties
- Payment processors (Stripe) may provide transaction confirmation and fraud signals
- Analytics providers may share aggregated usage insights
- Referral sources if you arrive via a partner or affiliate link
4. How We Use Information
We use the information we collect for the following purposes:
4.1 Providing and Improving Services
- Deliver software development, consulting, and SaaS services under contract
- Create and manage user accounts and service access
- Process payments and issue invoices
- Provide technical support and respond to inquiries
- Debug, test, and improve our products and services
4.2 Communication
- Respond to your requests, inquiries, and support tickets
- Send service-related notifications (billing, updates, security alerts)
- Send marketing communications (only with your consent, and you may opt out at any time)
4.3 Security and Compliance
- Detect and prevent fraud, abuse, and unauthorized access
- Comply with applicable laws and legal obligations
- Enforce our Terms of Service and other agreements
- Protect the rights and safety of AltruNode and its users
4.4 Analytics
- Analyze usage patterns to improve product design and performance
- Generate aggregated, de-identified reports for internal business purposes
We do not sell your personal information. We do not use your data to train third-party AI models without your explicit consent.
5. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:
5.1 Service Providers
We engage trusted third-party vendors who process data on our behalf and under our instructions. These include:
- Payment processors (Stripe Inc.) for billing
- Cloud hosting providers for infrastructure
- Email service providers for transactional communications
- Analytics services for usage measurement
All service providers are bound by contractual obligations to protect your data and may not use it for their own purposes.
5.2 Legal Requirements
We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or protect the safety of users or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your data is subject to a different privacy policy.
5.4 With Your Consent
We may share your information for any other purpose with your explicit prior consent.
6. Payment Processing
AltruNode Technologies uses Stripe, Inc. to process payments for our services and SaaS products. When you make a payment:
- Your payment card details (card number, CVV, expiry) are entered directly into Stripe's secure systems and are never transmitted to or stored by AltruNode
- Stripe processes payments as our payment processor and is subject to its own Privacy Policy, available at stripe.com/privacy
- We receive a payment confirmation token, transaction ID, last-4 digits of your card, and billing address from Stripe
- Stripe is certified as a PCI DSS Level 1 Service Provider, the highest level of payment security certification
We retain billing records (amounts, dates, descriptions) for accounting and legal compliance purposes in accordance with applicable law.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our websites and services.
Types of Cookies We Use
- Essential cookies: Required for core functionality such as authentication and session management. Cannot be disabled without disrupting the service.
- Functional cookies: Remember your preferences and settings to improve your experience.
- Analytics cookies: Help us understand how visitors interact with our sites (e.g., pages visited, time spent). Data is aggregated and anonymized where possible.
- Security cookies: Support fraud detection and account security measures.
You can control non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this Policy
- Maintain active service agreements and accounts
- Comply with applicable legal, tax, and accounting obligations (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it. Account data is deleted within 90 days of account closure upon request, except where legal retention requirements apply.
9. Security
We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Access controls and authentication requirements for internal systems
- Regular security reviews and vulnerability assessments
- Employee training on data protection practices
- Incident response procedures
No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. If you become aware of a security vulnerability or breach, please notify us immediately at [email protected].
10. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Rights Under U.S. State Laws (CCPA/CPRA and similar)
- Right to Know: Request information about what personal data we collect, use, and share
- Right to Delete: Request deletion of your personal data, subject to legal exceptions
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell data)
- Right to Non-Discrimination: Exercise your rights without receiving discriminatory treatment
Rights Under GDPR (EU/EEA Residents)
- Right of Access: Obtain a copy of the personal data we hold about you
- Right to Rectification: Correct incomplete or inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data in certain circumstances
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may require identity verification before processing your request.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.
12. International Data Transfers
AltruNode Technologies is headquartered in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
For transfers of personal data from the European Economic Area (EEA), United Kingdom, or Switzerland to the United States, we rely on appropriate safeguards including Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms as required by applicable law.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users via email for significant changes
- Post a notice on our website
Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.